What we do ....

We provide high-speed emergency notifications to ....

Municipalities, State Agencies, Federal Agencies, institutions of Higher Education, Schools, Industries, and Corporations.

The FirstCall Emergency Notification System is a fast, effective, and efficient method for delivering real-time alerts. We are a focused interactive multi-media emergency communications solution.

Instantly Notify Everyone by ....

      Phone            Cell              SMS             Email          Info Line

as well as by pagers, TTY/TTD devices, computer desktops, Windows Mobile devices and digital signage. The system can be activated over our secure website using any Internet connection or by calling our 24 hour operators from any phone.


How we provide alerts ....

Alerts are provided through our ∞infinity Emergency Notification Suite of services:

Emergency Notification Service - Our battle tested service provides GIS map and / or Fixed List notification utilizing our web based or operator assisted user interface.

BlurtAlert for Desktops - BlurtAlert will override the regular application and display real time, visible instant pop-up notification of alerts on all PC screens, Digital Signage, and Windows Mobile based phones.

Inbound Community Information Line Service - An important tool that is an inbound toll free service, which allows emergency professionals the ability to provide the community with timely recorded information about emergencies occurring in an area.

Digital Signage Emergency Service - Selected features of the Blurt Desktop Alert for instant pop-up notification of alerts on Digital Signage and also has an easy to use content creation, content management, and High-Definition playback interface.

All of these services are integrated Software as a Service (SaaS) hosted solutions

 
How we are rated after bid evaluations compared to other vendors ...

The comparison scorecard chart below is based on the analysis of public data available in multiple public filings regarding RFP submittals.

Ask us for detailed analysis information about a notification company you might currently be considering. See why we consistently outpace other vendors.

FirstCall is dedicated to investing in R&D to bring new "First to Market" technology to our clients



Scorecard Chart 

Maximum Points

FirstCall Network

Vendor
1

Vendor
2

Vendor
3

Vendor
4

Vendor
5

Vendor
6

35.00

30.27

27.20

24.94

21.34

22.40

21.34

19.86

8.00

6.44

5.92

5.87

4.71

4.71

4.71

4.09

10.00

8.05

7.40

7.33

5.89

5.89

5.89

5.11

4.00

3.22

2.96

2.93

2.35

2.35

2.35

2.05

3.00

2.42

2.22

2.20

1.77

1.77

1.77

1.53

10.00

8.05

7.40

7.33

5.89

5.89

5.89

5.11

30.00

26.10

2.61

5.22

23.36

19.58

10.44

19.58

100.00

84.56

62.51

62.06

70.63

66.85

57.71

62.30

The larger the number equals a better ranking score. For example: Pricing has 30 available points. A score for a vendor of 25 indicates
a low cost bid price. A score of 30 is the benchmark and equals the lowest cost bid price.

 
FirstCall, the industry's pioneer, has experience, battle
tested proven performance and a satisfied client base

Call us at 800-653-9232 to speak to a trained expert.


Slide Show


Featured Partner
        
Sirens

FirstCall's partner for physical Mass Notification is McCord Communications who is uniquely qualified to provide your physical security public warning needs. McCord Communications represents a wide variety of products for Mass Notification Systems to accommodate almost every situation . Top quality in products and service is the approach we take to our business and that is reflected in the systems we design and all the work that we do.

Outdoor sirens and other warning devices can add security and help communities prepare for extreme weather and other possible dangers. McCord Communications offers high- powered voice and tone-only siren systems to meet your communities' needs.  McCord Communications has over 15 years of system design, implementation, installation and maintenance of Whelen outdoor warning products.


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FirstCall Saves Seconds ... Seconds Save Lives


Press Releases
About FirstCall
Features and Benefits
Technology
FirstCall in Action
Testimonials
Notification Solutions
Municipalities
State Agencies
Higher Education
Industrial
Corporate
Federal Agencies
Contact Us
Notification Services
Emergency Notification
BlurtAlert for Desktops
Community Information Line
Digital Signage
Case Studies
Built Only for Safety
Customizable
What We are Not
Phone: (800) 653-9232
Fax: (225) 295-8273
Quick Links

Municipalities
State Agencies
Federal Agencies
Higher Education
Industries
Corporations

Phone: (800) 653-9232
Fax: (225) 295-8273

What We Are / What We Are Not

There is only one way to engineer and operate a Failsafe emergency notification system. FirstCall is dedicated to focusing solely on one thing ....

Emergency Notification Services


Our competitors operate their business and systems one way ... that is precisely What We Do Not Do ....

How do we know about other companies? Besides being the preeminent provider in the industry with complete knowledge of many competitors' systems that we replace, we also know the following information because it is displayed directly on their websites.


What We Are

And what we always have been and always will be ....

FirstCall is an Emergency 
Notification Services Company

 What We Are Not 

And what our competitors say they are ....


FirstCall is Not: A company focused on utility monitoring, answering service calls, telemarketing, sales fulfillment, bill collection and diverse non emergency services 
What We Are 

FirstCall is dedicated to focusing solely on one thing ....

Emergency Notification Services



 What We Are Not

And what other companies
say they are ....


FirstCall is Not: A company that shares their phone lines and platform to handle non-emergency calls
FirstCall is Not: A company whose inception idea was originally another business venture not Emergency Notification Services 
FirstCall is Not: A utility company or utility notifcation company
FirstCall is Not: A call center for outbound telemarketing calls
FirstCall is Not: A company that provides services in unrelated fields
FirstCall is Not: A company that helps salespeople find information
FirstCall is Not: A company that tracks agents for product and marketing teams
FirstCall is Not: A company that takes inbound customer service calls for infomercials

What We Are 

An Emergency Notification Services solution ...

FirstCall is a mass notification system 

We provide high-speed alerts by all of these -

Delivery Methods*

» Phones
» Cell phones
» SMS text messaging
»  devices
» Email
» Pagers
» TTY/TTD devices
» Desktop computers
» Laptops
» Digital Signage
» Windows Mobile
» based phones
» iPhones

*clients may activate selected Delivery Methods that are appropriate for each situation

 What We Are Not

And what our competitors say they do ....


FirstCall is Not: A company that only sends call alerts
FirstCall is Not: A company that only sends text alerts
FirstCall is Not: A company that only sends text messages without SMS technology
FirstCall is Not: A company that only sends email alerts
FirstCall is Not: A company that only sends information via pagers
FirstCall is Not: A company that does not have 2nd generation TTD/TTY  technology
FirstCall is Not: A company that does not have a 2-way desktop alert service
FirstCall is Not: A company that does not offer a Digital signage notification service
What We Are

FirstCall is the leader in sending secure SMS text messaging which provides the disposition results of every alert message sent. We have 2nd generation SMS capabilities
What We Are Not

FirstCall is Not: A company that does not have 2nd generation SMS capabilities or only sends text by email protocol which provides no record of confirmation
What We Are

FirstCall's entire R&D budget and management focus is on making  first to market emergency notification technology available for potential and current clients
 What We Are Not

FirstCall is Not: A company whose frequent Press Releases trumpet a new service that does not assist their existing clients in protection and alerting notification 
What We Are 

FirstCall has sent out three million notifications in less than 7 days on numerous occasions for storms, hurricanes or floods		 What We Are Not

FirstCall is Not: A company who states they have sent out the most calls in their history for a one month period; three million calls because of winter storms in the Midwest or hurricanes
What We Are

FirstCall is a technology driven company providing true 3rd Generation password and security standards 		What We Are Not

FirstCall is Not: A Company who is struggling to meet new security issues on their 2nd generation systems
What We Are

And what we always have been and always will be ....

A focused 
Emergency Notification Services Company
 What We Are Not 

And what our competitors say they are ....


FirstCall is Not: A company that that has a service or division focused on utility monitoring, answering service calls, telemarketing, sales fulfillment, bill collection  and diverse services using the phone lines supposedly dedicated exclusively for alerts


____________________________________

FirstCall Saves Seconds ... Seconds Save Lives
FirstCall Saves Seconds … Seconds Save Lives.

FirstCall is dedicated to focusing solely on one thing … 
Emergency Notification.
____________


Request a Demo
View a live demo and see what no Emergency Director has ever had before
____________

Applications

Incidents - Instantly launch alerts from your Emergency Command Center (EOC), Safety Director's or Emergency Management Director's office, police or fire command center, or remotely. You get immediate confirmation from computer and Windows Mobile users (citizens, students, first responders) and free form comments about what is going on in the field.
____

Evacuation and Shelter in Place - Instantly set activations in motion to quickly relay information about evacuation routes and Shelter in Place instructions. You get immediate confirmation from computer and Windows Mobile users (citizens, students, first responders) and free form comments about what is going on in the field. (Learn more about FirstCall in Action during the harshest conditions).
____

Police and Fire - Instantly launch alerts to notify students, citizens, and businesses in your community of a crime, Amber Alert, or Hazmat situation in their area. You get immediate confirmation from computer and Windows Mobile users and free form comments about what they see and hear.
____

Emergency Management - Instantly launch alerts so that your Emergency Management first responders and staff can be rolling for fires, floods, search and rescue operations, and other situations. You get immediate confirmation from computer and Windows Mobile users and free form comments about ETA.
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Experience

We are the only emergency notification company who has a founder with 20 years of public service experience, primarily in safety. 

You will work directly with a professional project team whose average length of years of experience with FirstCall is over 8 years. Most competitors have not been in business providing alerts for that length of time!
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Emergency Notification
BlurtAlert for Desktops
Community Information Line
Digital Signage
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