What we do ....

We provide high-speed emergency notifications to ....

Municipalities, State Agencies, Federal Agencies, institutions of Higher Education, Schools, Industries, and Corporations.

The FirstCall Emergency Notification System is a fast, effective, and efficient method for delivering real-time alerts. We are a focused interactive multi-media emergency communications solution.

Instantly Notify Everyone by ....

      Phone            Cell              SMS             Email          Info Line

as well as by pagers, TTY/TTD devices, computer desktops, Windows Mobile devices and digital signage. The system can be activated over our secure website using any Internet connection or by calling our 24 hour operators from any phone.


How we provide alerts ....

Alerts are provided through our ∞infinity Emergency Notification Suite of services:

Emergency Notification Service - Our battle tested service provides GIS map and / or Fixed List notification utilizing our web based or operator assisted user interface.

BlurtAlert for Desktops - BlurtAlert will override the regular application and display real time, visible instant pop-up notification of alerts on all PC screens, Digital Signage, and Windows Mobile based phones.

Inbound Community Information Line Service - An important tool that is an inbound toll free service, which allows emergency professionals the ability to provide the community with timely recorded information about emergencies occurring in an area.

Digital Signage Emergency Service - Selected features of the Blurt Desktop Alert for instant pop-up notification of alerts on Digital Signage and also has an easy to use content creation, content management, and High-Definition playback interface.

All of these services are integrated Software as a Service (SaaS) hosted solutions

 
How we are rated after bid evaluations compared to other vendors ...

The comparison scorecard chart below is based on the analysis of public data available in multiple public filings regarding RFP submittals.

Ask us for detailed analysis information about a notification company you might currently be considering. See why we consistently outpace other vendors.

FirstCall is dedicated to investing in R&D to bring new "First to Market" technology to our clients



Scorecard Chart 

Maximum Points

FirstCall Network

Vendor
1

Vendor
2

Vendor
3

Vendor
4

Vendor
5

Vendor
6

35.00

30.27

27.20

24.94

21.34

22.40

21.34

19.86

8.00

6.44

5.92

5.87

4.71

4.71

4.71

4.09

10.00

8.05

7.40

7.33

5.89

5.89

5.89

5.11

4.00

3.22

2.96

2.93

2.35

2.35

2.35

2.05

3.00

2.42

2.22

2.20

1.77

1.77

1.77

1.53

10.00

8.05

7.40

7.33

5.89

5.89

5.89

5.11

30.00

26.10

2.61

5.22

23.36

19.58

10.44

19.58

100.00

84.56

62.51

62.06

70.63

66.85

57.71

62.30

The larger the number equals a better ranking score. For example: Pricing has 30 available points. A score for a vendor of 25 indicates
a low cost bid price. A score of 30 is the benchmark and equals the lowest cost bid price.

 
FirstCall, the industry's pioneer, has experience, battle
tested proven performance and a satisfied client base

Call us at 800-653-9232 to speak to a trained expert.


Slide Show


Featured Partner
        
Sirens

FirstCall's partner for physical Mass Notification is McCord Communications who is uniquely qualified to provide your physical security public warning needs. McCord Communications represents a wide variety of products for Mass Notification Systems to accommodate almost every situation . Top quality in products and service is the approach we take to our business and that is reflected in the systems we design and all the work that we do.

Outdoor sirens and other warning devices can add security and help communities prepare for extreme weather and other possible dangers. McCord Communications offers high- powered voice and tone-only siren systems to meet your communities' needs.  McCord Communications has over 15 years of system design, implementation, installation and maintenance of Whelen outdoor warning products.


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FirstCall Saves Seconds ... Seconds Save Lives


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About FirstCall
Features and Benefits
Technology
FirstCall in Action
Testimonials
Notification Solutions
Municipalities
State Agencies
Higher Education
Industrial
Corporate
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Contact Us
Notification Services
Emergency Notification
BlurtAlert for Desktops
Community Information Line
Digital Signage
Case Studies
Built Only for Safety
Customizable
What We are Not
Phone: (800) 653-9232
Fax: (225) 295-8273
We provide customizable solutions

Emergency Notification

        


Feature

Benefit to You

FirstCall provides and maintains all phone lines, hardware/equipment, maps and personnel

With FirstCall, you can concentrate on the incident at hand.  We handle the rest

FirstCall can be activated using any phone or internet connection

You will be in control as emergency alerts can be started from any phone or computer located 
in your office, home, or anywhere

Security

You can feel safe knowing that only authorized users can access the system

Capacity Sensing Technology

Calls are delivered faster and more reliably than any other notification system

Staffed 24 hours a day, 7 days a week, 365 days a year (24/7 Operator assisted activations)

A real person is always available to help guide you during critical emergency times

Message recipients can be chosen by geographic area (GIS) or by selecting a pre-determined list

Be able to select exactly who you want to deliver emergency notifications to

Multiple emergency back-up systems with gas generators and complete redundancy

Uninterrupted operations during emergencies and power outages

Base map, street layer and telephone number database updated at no charge

Stay updated and have complete confidence that your FirstCall services are up to date

Free Training

No charge to learn and refresh yourself with the easy-to-use FirstCall system

Multi-lingual translation, pre-recorded messages

Allow citizens to select language; Record messages either at the time of notification or use a pre-recorded message

Citizen Registration System

Residents can add any phone number to the FirstCall system for emergency notification. This can be done by web, phone, or email

Online Account Management

Allows you to update and create call lists, view activation\statistics in real time and manage other account information

Interactivity

Allows you to send an interactive message that allows the message recipients to respond to the message. Each response is printed on the report provided to the client

Transmission of client specified caller ID information

No confusion for citizens receiving long distance numbers

Complete and detailed incident report

After each activation, you can document the complete activation breakdown

FirstCall’s mapping system can utilize 911 data and is fully compatible with most mapping systems, including ESRI

FirstCall can easily be implemented with your existing mapping systems


  
BlurtAlert for Desktops

We deliver real-time information from the hot spot and surrounding rooms and display 
them on a map for you 

       

         


Feature

Benefit to You

Real time receipt confirmation both in an easy to read report log and on an IP address based interactive map as the users indicate that they have received the alert

You will immediately collect information from the person sitting at each computer so that you know who has read the alert. Allows different confirmation messages based on the activation parameters

Allows 2-way interactive communication with users at each PC location who can type a series of real time responses about what they see or hear

You can make use of the eyes and ears of computer users who can tell you what is actually happening near them during the incident. You have real time feedback and control

Allows Safety Director to filter only the responses of users who can see the incident unfolding at that time

You can filter results to see only the critical PC user responses who can tell you what is really happening at the hot spot during the incident

Enables messages to be sent to specific areas of the building or geographic areas that are affected by the emergency utilizing IP addresses

You can select critical PC users to send and receive information in and near the hot spot

Acts as a "client" across the network, so no firewall ports or NATs need to be opened

You will have a simple and fast implementation setup process



   Community Information Line  

Feature

Benefit to You

System Security

You can feel safe knowing that only authorized users can post messages

Special Outbound Notification to Targeted Call Lists

A list of supervisors or first responders, the media, and others can be notified every time a message is posted on the Community Information Line

Bilingual Public Line

Messages may be posted and retrieved in a second language

Transfer to a Live Operator

The client has the option of transferring to a live FirstCall operator from a password protected 800 number to activate notifications



            Digital Signage     

Feature

Benefit to You

Combined with FirstCall's BlurtAlert for Desktop Service which has our exclusive 2-way interactive communication feature, allowing the Safety or Emergency Director to receive instant feedback during an incident

You will immediately collect information with our 2-way interactive feature from the person sitting at each computer allowing you to know what information to send to specific Digital Signage locations

Enables messages to be sent to specific areas of the building or geographic areas that are affected by the emergency by utilizing IP addresses

You can send information to selected Digital Signage displays in and around the affected area

Allows hosted SaaS (Software as a Service) utilization and seamlessly incorporates live, streaming media directly to your website

You can keep your website updated and consistent with selected regular information and FirstCall will instantly feed any emergency message to your site as well

Provides all the tools you need to work with your content including a built in photo editor and spell checker

You can ensure that authorized staff produce professional looking messages on every display, rendered in real time

Displays media from many sources - MPEG-1, MPEG-2, MPEG-4 or display a live feed from a TV, S-Video or composite sources

Flexibility now and for the further as you build content for your library and advertising needs

Scheduling and playlist settings are managed in real time, providing complete web and network based control over your displays

You and authorized staff are in control of your system, your information, and your scheduled messages

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FirstCall Saves Seconds ... Seconds Save Lives
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