Meg began as a Firstcall Operator in September of 2008 before becoming Customer Service Manager/Trainer in June of 2011. Prior to joining Firstcall, Meg has worked for large companies such as Apple, AT&T Mobility and Dell. Meg serves as one of the Firstcall trainers. She is responsible for training both clients and operators on the functionality and use of the Firstcall Network system. She also maintains and oversees the day to day functions of Firstcall Network office and works closely with all the FirstCall clients and employees. With her extensive background in organization, management, technology and customer service she has been a welcomed full time addition to the Firstcall Team.